ABOUT THIS COURSE
Advanced Certification in Cabin Crew and Hospitality Training is designed for the people who like to become an Airhostess performing service which ensure that air travelers are flying in a safe environment, opt for cabin crew as a full-fledged career prospect because of the high salaries, exciting experience of flying and visiting new places all over the world. This course provides training in communication, teamwork, first aid, personality development and customer care of International standards of airlines’, in-flight operations and hospitality industry. The course offers in-depth knowledge of developing the customer service attitude and Grooming, general etiquette and image management including communication and soft skills to enhance personality, in-flight services, and safety & security procedure of aircraft.
Consider enrolling in the Myfledge Course to seize the abundant opportunities presented by the impending exponential growth in the aviation industry. Projections indicate that India will require around 400 airports and 300 aircraft in the coming decade, leading to an increased demand for skilled professionals in the hospitality and travel sectors. This well-structured 11-month program, crafted by industry experts, equips MyFledge students with comprehensive and inclusive training, empowering them to create their own path to success.
What you'll learn
01 INTRODUCTION TO AVIATION
The Aviation industry is the business sector that gives services in the aircraft and at the airports which involves managing the workflow of airline and airport by carrying out the day-to-day operations of an airport or an airline. A career in aviation provides an opportunity that offers adventure, financial security, global travel & tons of opportunities to grow fast and be successful in your career.
02 PROFESSIONAL IMAGE
This module at large focuses on the international standards of grooming and etiquette required in the aviation, hospitality, tourism and customer service industries. The module trains the student on the grooming skills to be presentable at work. This course familiarizes the importance of complementary characteristics and participating in team-building activities.
03 A DAY IN THE LIFE OF CABIN CREW
Just like passengers, crew report for duty approximately 2 hours before the and attend a briefing about the flight ahead, conduct safety and security checks, welcoming passengers, looking after the welfare of the passengers. Cabin crew build more than a career and will enjoy exploring places that people only dreamt of visiting while also getting paid for the journey and countless experiences that will grow you, as a person and as a professional.
04 INTERVIEW HANDLING SKILLS
This module helps the student to enhance their knowledge and personality to clear the interview and makes them a global leader. Hence this will work on discipline, patience, responsibility, punctuality, commitment and self-confidence that are important to have to face the interview be a part of this challenging and well-paid career in the aviation and hospitality industry.
05 FIRST AID
Cabin Crew or Flight Attendant is to offer immediate and temporary FIRST AID to a customer in sudden illness during flights until professional care can be obtained. First-Aid is given to prevent permanent disability, to relieve pain and the injuries or sudden cause of illness happens in the flights. Cabin crew must be skilled in providing First-Aid, show encouragement, willingness to help, and promotion of confidence by the demonstration of competence.
06 RESPONSIBLE SERVICE OF ALCOHOL
The safety, security, and comfort of passengers are of the highest priority to cabin crew and airlines. For this reason, airlines promote the safe and responsible service of alcohol on board; the crew monitors their consumption by passengers and mitigates any behaviors of concern by the passengers. The service of alcohol on board an aircraft depends on the airline’s policies or the Country’s regulations which results in an alcohol-free portion of the flight.
07 AIRCRAFT FAMILARIZATION
This course is also designed and useful for the training of cabin crew and flight attendants to Uncovering and demystifying the mystery around the miracle of the aircraft. After completing this course, students should be able to understand and explain Aircraft Design & Configuration, Understanding the Aircraft, Types & Categorization of Aircraft and Aviation Statistics & Forecasts.
08 EMERGENCY EOUIPMENTS
Emergency & safety equipment training is an essential part of Professionals’ corporate flight attendants. This covers the use and location of all emergency and safety equipment carried on board of your aircraft and training is given on the location, removal, and use of all safety and survival equipment carried in the flight.
09 NON-NORMAL SITUATIONS
(FIRE / DECOMPRESSION / FLIGHT CREW INCAPACITATION) Fire and Smoke Training module emphasis the responsibility of cabin crew to deal promptly with emergencies involving fire and smoke. The module cover procedure to follow in such a situation is to inform the flight crew immediately, as well as the specific actions are taken that are necessary for coordination and assistance.
10 EMERGENCY PROCEDURES
The module in cabin crew training ensures that each trainee acquires the knowledge and skills required to perform the duties and responsibilities related to the safety of passengers and flight during normal and even in emergencies. This training is consists of practice opening of doors and emergency exits and slide evacuation including crowd control and reviews of other in-flight emergencies such as severe air turbulence and sudden decompression and medical emergency during flight.
11 INFLIGHT SERVICES
In-flight service refers to the pre-flight briefing, welcoming passengers on board, and informing passengers about the safety procedures, pre-flight duties, serving meals and refreshments, giving first aid, ensuring passengers by checking the passenger’s seat belts and galleys and completing paperwork like flight reports.
12 HUMAN FACTORS AND FATIGUE
Many airline professionals whether it's pilot or cabin crew battle fatigue, as evidenced by the fact that the aviation sector works 24/7 sometimes fly at night hours and sometimes flights are too long and hectic. Cabin crew has to deal with varying schedules, changing time zones and long flight hours and hectic schedules.
13 POOL AND SLIDE DRILLS
This is a comprehensive drill to cover demonstration of the types of lifejackets carried and all ditching procedures where flotation equipment is carried on the aircraft. This module helps to learn demonstration of commands and exit techniques for emergency exits and water survival techniques for any emergency landing situation in the water.
14 AIRLINE TERMS
The airline terms used by aviation professionals are useful whether you’re training for an aviation job, work for an airline that explains everything from airport procedures, in-flight service, and regulations to airplane parts. Flight attendants and other airline employees all speak a different “language.” And use terms that are unique to the passengers.
15 CABIN ANNOUNCEMENTS
A cabin and airline announcement script is an important part of their jobs and shows their communication skills publicly. This module trains aspiring student’s good command on language and skills for public speaking as well as knowledge of briefing details deliver to passengers onboard. Cabin announcements are provided simply as guidance for boarding and Safety demonstration.
16 RECRUITMENT DAY SKILLS
The reality of the cabin crew recruitment process is many with the same skills and talents and is all beautifully dressed, perfectly groomed, polite, smiling and friendly. One of the chosen candidates who will have the opportunity to show more of their personality stand out on this day has the following attributes: 1. CV 2. Confidence 3. First impression 4. English Fluency 5. Know the airline 6. Dress for success 7.Cabin Crew Personality
Excellent in English & Hindi Communication.
Having Pleasing Personality.
Basic Knowledge of English
No Visible tattoos & marks.
Minimum Height: 155 cm for female & 170 cm for male.
BMI ranges for female 18-22 and for male 18-25.
Selection will be on the basis of personal interview.