ABOUT THIS COURSE
Advanced Diploma in Aviation Management and Hospitality Training improve your communication & soft skills provides professional knowledge of three career-oriented industries: aviation, hospitality & tourism in all aspects starting from in-flight experience to ground handling, cargo & load management, people & resource management also receive in-depth training of guest services, reservation desk management, housekeeping management, F&B services and accounting along with the technical skills & presentation skills.
This course aims to provide comprehensive, all-inclusive training on aviation subjects and enhancing the participants’ communication skills, grooming and life skills, along with practical drills and procedures, which are essential to become an airline professional. On completing this course, you can work for top airlines, hotels & resorts or travel companies not just in India but all over the world.
Consider enrolling in the Myfledge Course to seize the abundant opportunities presented by the impending exponential growth in the aviation industry. Projections indicate that India will require around 400 airports and 300 aircraft in the coming decade, leading to an increased demand for skilled professionals in the hospitality and travel sectors. This well-structured 11-month program, crafted by industry experts, equips MyFledge students with comprehensive and inclusive training, empowering them to create their own path to success.
What you'll learn
01 EFFECTIVE COMMUNICATION TECHNIQUES
Effective communication techniques module is primarily designed to help each student communicate effectively in the English language at work. Since this module in this course is extremely interactive, students also learn about key aspects of correct and effective communication with the customer.
02 ALL ABOUT ENGLISH LANGUAGE
This module carries the entire English Language Grammar loaded with exercises, which is designed to further improve your pronunciation, intonation, and fluency in the use of the English Language. The course is highly interactive and develops student’s skills in public speaking and group discussions required for clearing the interviews.
03 INTERNATIONAL GROOMING
International Grooming module at large focuses on the international standards of grooming and etiquette required in the aviation, hospitality, tourism and customer service industries. It includes sub-topics like eating habits, skincare, yoga, make-up, poise training, etc. and imparts the best of professional grooming among the students.
04 LIFE SKILLS
Life skills module largely focuses on leadership training, goals and objectives setting, handling procrastination and effective communication. Hence you must have discipline, patience, responsibility, punctuality, commitment and self-confidence to be a part of this challenging and well-paid career in the aviation and hospitality industry.
05 CUSTOMER SERVICE & RELATIONSHIP MANAGEMENT
Customer service is the key to the aviation and hospitality industry. By delivering good customer services, we ensure that we comply with the mission of the entire industry. This module supported by audio-visual content delivers in-depth knowledge of customer interaction and food and beverage services.
06 COMPUTER RESERVATION SYSTEM (AMADEUS)
Amadeus course teaches the skills required by the staff working in the Air Travel – Reservation, Inventory, and Departure Control System. After the successful completion of the course and passing of exams, students will get a certificate from Amadeus which is recognized by airlines worldwide. It manages the entire check-in process, including retrieving the reservation, making any necessary updates, advanced check-in options, boarding passes and baggage tags getting printed out.
07 INFLIGHT SERVICES
The In-flight services module imparts the details of Cabin Crew's work on board. Cabin Crew attendants take care of your minutest demand, offer the best of food, comfortable bedding and cushions, offer the best in class services are designed to make you feel like royalty and enjoy in-flight services like never before that adds to a passenger’s flying experience.
08 AIRPORT GROUND SERVICE OPERATIONS
Airport Ground Service module delivers the entire knowledge about the various departments of the airlines and at the airport. Our ground handling training curriculum covers all the aspects of all the Ground handling procedures which are – Cargo Handling, Passenger Handling & Ramp Management as well as the grooming of your personality to cover all aspects of airport ground handling.
09 TOURISM AND HOSPITALITY
The Tourism and Hospitality industry goes hand in hand. This module explains the work in various departments of the hotel and travel sector. Tourism and hospitality involved the roles & responsibilities like managing a team of people, organizing travel plans, making bookings, baggage handling, promoting your brand or company in the world market.
10 INTERVIEW HANDLING SKILLS
Interview skills module prepares the student for facing and clearing all types of interviews and mock test to be successful in the aviation and hospitality industry. Public speaking, mock interviews, group discussions, and positive body language are major topics covered in this course.
Excellent in English & Hindi Communication.
Having Pleasing Personality.
Basic Knowledge of English
No Visible tattoos & marks.
Minimum Height: 155 cm for female & 170 cm for male.
BMI ranges for female 18-22 and for male 18-25.
Selection will be on the basis of personal interview.